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Privacy Policy

This Privacy Policy sets out how we obtain, store and use your information when you use or interact with our website, or where we otherwise obtain or collect your information. The effective date of this Privacy Policy is effective from 16th Feb 2021.

 

 

WHAT WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION?

When you placing an order on our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We collect Information that you provide to us for the purpose of subscribing to our website, newsletters. We collect Information that you provide to us to reply to your questions, complaints or orders of documents, products or services sent via the “Contact us” or similar forms. Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

HOW WE COLLECT OR OBTAIN INFORMATION ABOUT YOU?

When you placing an order on our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We collect Information that you provide to us for the purpose of subscribing to our website, newsletters. We collect Information that you provide to us to reply to your questions, complaints or orders of documents, products or services sent via the “Contact us” or similar forms. Email marketing: With your permission, we may send you emails about our store, new products and other updates.

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INFORMATION WE COLLECT?

Name, contact details, IP address, information from cookies, information about your computer or device (e.g.device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address)

 

HOW WE USE YOUR INFORMATION?

For administrative and business purposes, particularly to contact you and process orders you place on our website, arrange for a delivery or return a purchase, verify your credit card, arrange booked tours, to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website.

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DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in

which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different

jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

HOW LONG WE RETAIN YOUR INFORMATION?

For no longer than necessary, taking into account any legal obligations we have to maintain records for tax purposes, any other legal basis we have for using your information (e.g. your consent, the performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you.

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HOW WE STORE PERSONAL INFORMATION?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard,

American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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HOW WE SECURE YOUR INFORMATION?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

We use cookies on our website. For more information, please view our Cookie Policy.

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SENSITIVE INFORMATION

we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive information’. Please do not submit sensitive information about you to us. For more information.​

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue

to sell products to you.​

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QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us using the form below.

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